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Customer aggression revealed as concern in first national franchisee survey

Escalating aggression by customers against staff has been highlighted as a significant concern in the first national survey of Australian franchisees. In the survey of 1007 franchisees almost half (49 per cent) indicated their staff were being subjected to negative or aggressive behavior when asking customers to comply with government health directives and more than…

How to achieve a high franchise rating

FRANdata’s Australian Franchise Rating Scale enables a consistent evaluation of participating Australian franchise systems. The foundation of these standards comes from defining and measuring what good performance looks like. After the application of an objective and rigorous measurement framework against a set of seven standards an overall performance outcome is achieved which is depicted in…

Franchise Credit Score-FUND

FUND, the franchise credit score, uses a proprietary scoring model, with a possible 950 points associated, to evaluate 13 credit risk and performance categories of a franchise brand that influence unit level performance. The FUND ™ score, with its accompanying report, is the best predictor of the future performance of a franchise system that publicly…

Business Insight exhibit at Flood Risk & Insurance Event

The GeoInformation Group & Business Insight are working together to bring insurers sophisticated data and solutions to help. Most times, ideacide happens without us even realizing it. A possible off-the-wall idea or solution appears like a blip and disappears without us even realizing. As a result, some of our best stuff is suppressed before even…

Aron Klein’s captivating images of the Bulgarian demon chasers

Most times, ideacide happens without us even realizing it. A possible off-the-wall idea or solution appears like a blip and disappears without us even realizing. As a result, some of our best stuff is suppressed before even getting out into the world. Whether it’s because we’re too critical or because we recoil at the impending…

Peter Funch shares the photo books that inspire his own practice

Most times, ideacide happens without us even realizing it. A possible off-the-wall idea or solution appears like a blip and disappears without us even realizing. As a result, some of our best stuff is suppressed before even getting out into the world. Whether it’s because we’re too critical or because we recoil at the impending…

Post Magazine Article: An Era of Androgyny

With gender set to disappear from underwriting landscape at the end of 2012, what factors will insurers turn to when accessing risk? Most times, ideacide happens without us even realizing it. A possible off-the-wall idea or solution appears like a blip and disappears without us even realizing. As a result, some of our best stuff…